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You can view our monthly Instagram Management policies here.

STEP 1. Select & purchase the plan you'd like to start with. Once you're onboarded, we'll setup an automatic invoice via PayPal for the following months while you're using our services. STEP 2. Download our Welcome package PDF that comes with the plan that you purchased. The PDF will contain details regarding your plan, FAQs, our policies, and instructions for our easy 3-step onboarding process. STEP 3. Get onboarded with us! Follow the onboarding instructions which will lead you to: • Our Instagram Management Contract • Our Instagram Management Questionnaire • Instructions for image/video uploading STEP 4. Once all 3 onboarding steps have been complete, we'll begin our setup process which takes 1-2 weeks. Based on your questionnaire answers, we design a preview feed layout for you to approve that will compliment your brand's style and include valuable, shareable filler content to help organically drive more traffic and shares for your account. You'll receive: • A preview of your Instagram feed organized with both your content & our fillers • An Instagram brand kit that we'll be using as reference for your account's branding. • A link to a shared app where you'll be able to upload future content for us to post in your feed. STEP 5. Once the layout has been approved on your end and we're finished setting up on our end, the posting begins! 1 feed revision is included in the setup fee. Any additional revisions may be charged an extra fee. Your plan's month cycle officially begins on our first date of posting on your account. STEP 6. To renew your plan for the following month: The next month's invoice will be due exactly one month from the first date of posting on your Instagram account, and will be sent to you 10 days prior prior.

While we help to maintain consistent activity on your profile by posting and engaging, the more active you are on your account, the better! Followers want to know who the person is behind the brand. We take care of your posts, but staying active on your stories, replying to your comments, and responding to your messages are all things you'll still be responsible for.

We post anywhere from 9:00am-1:00pm EST, with our schedules organized per plan: MONDAY | Abby, Chloe, Stella, Liv TUESDAY | Stella, Liv (x2) WEDNESDAY | Abby, Chloe, Stella, Liv FRIDAY | Abby, Chloe, Stella, Liv SATURDAY | Chloe, Stella, Liv

Yes! Feel free to post on your stories as often as you’d like, the more, the better to keep your account active! We will also be posting on your story twice a day, Monday to Friday which will be reposts related to your business industry. Once setup is finished, you'll be able to view the upcoming planned story reposts located in the “Story Reposts” folder from your “Saved” section.

Depending on the layout design you choose, sometimes when clients post on their own, it can ruin the pattern of the layout. So, the choice is yours and will ultimately depend on how strict you hope to be with your layout pattern! For layouts like Random, No Fillers and Minimal Content - clients are free to post as often as they'd like, and the pattern won't be affected. Layout patterns can be chosen in our questionnaire, once your plan has been purchased.

While we don't provide Facebook Management services, our Instagram Management plans can still help to keep your Facebook active by us sharing your Instagram posts to your Facebook page. Please keep in mind, we are only able to do this if your accounts are connected!

Fillers are the posts that we design for you in your brand scheme to help create an aesthetic for your Instagram feed. Fillers will contain customized content tailored specifically to your business industry such as: pre & post care instructions, quotes, tips, infographics, memes, reviews, etc.

Yes! All management plans include reel editing with raw reel footage up to 2 minutes. Projects with longer raw footage to be edited will be subject to an additional charge, you can get a quote for any specific video projects here. We will also select trending audios which can help to increase your visibility and help you grow. If you have a specific audio selection for certain videos, you can also leave notes for us on our shared note/board.

Invoices for the next month's cycle will be sent out 10 days prior to their due date to allow time for you to successfully set yourself up for the following month. Should next month's payment not be received by the final due date, our services will be put on hold until the payment is received. We allow all existing clients a 1-month hold period, their spot may then be forfeited to the next client on the waitlist if we have one. Any clients past their 1-month hold period may reach out to us for cycle reactivation, we just can't guarantee a spot! Clients with Instagram plans that are on hold for the month's period who choose to reactive their plan must allow us 1-2 business days prior to resuming our services.

Yes! If we're not given any specific verbiage or instruction, we base our fillers according to the services provided in your setup questionnaire. Filler topics usually include infographics, memes, tips, quotes, etc. Filler topics can also be refined in the setup questionnaire. Any specific filler/content design requests will require at least 24 hours notice, Monday to Saturday. Last minute submissions may be requested, but will not be promised for same-day delivery

YouTube management services will be coming soon! Subscribe to our monthly newsletters to stay up to date.

In order to better manage our time and respond to inquiries and projects in a timely manner, we have made the decision to primarily communicate via text and email. While we are not available for phone calls, we are committed to providing quick and thorough responses to all messages. You may also reach us via WhatsApp or iMessage if you prefer to voice note instead of typing if that's easier for you!

Paid ads are not included in our plans. However as we post for you, you can pick and choose which posts you’d like to boost and promote them on your own! Just a few buttons and then you’re good to go. This allows for clients to pick and choose what they’d like to promote and how much they want to spend.