No content? No problem! If you don't have your own photos or videos, we've got you covered. We utilize high-quality stock photos and videos that align with your brand's aesthetic and messaging. Our team will create visually stunning and engaging posts that resonate with your audience, ensuring your social media presence is strong even without original content. Plus, we can guide you on how to start building your own content library for the future!

Certainly! You have the flexibility to add your own content as needed. We encourage our clients to be as involved as they prefer. If you're too busy to manage your social media, rest assured that we've got your accounts covered.

We post anywhere from 9:00am-2:00pm EST, with our schedules organized per plan: MONDAY | Bronze, Silver, Gold, Abby, Chloe, Stella, Liv TUESDAY | Silver, Gold, Stella, Liv (x2) WEDNESDAY | Bronze, Silver, Gold, Abby, Chloe, Stella, Liv FRIDAY | Bronze, Silver, Gold, Abby, Chloe, Stella, Liv SATURDAY | Gold, Chloe, Stella, Liv

Yes! Feel free to post on your stories as often as you’d like, the more, the better to keep your account active! For all Premium Plans, we will also be posting on your story twice a day, Monday to Friday which will be reposts related to your business industry. Once setup is finished, you'll be able to view the upcoming planned story reposts located in the “Story Reposts” folder from your “Saved” section. You can also purchase story bundles of 10 or 20 in our Add-Ons section where we'll design custom stories for you made in your business' branding.

Fillers are the posts that we design for you in your brand scheme to help create an aesthetic for your Instagram feed. Fillers will contain customized content tailored specifically to your business industry such as: pre & post care instructions, quotes, tips, infographics, memes, reviews, etc.

Yes! Our Premium management plans include reel editing. We will also select trending audios which can help to increase your visibility and help you grow. If you have a specific audio selection for certain videos, you can also leave notes for us on our shared note/board. For standard plans, you can select our Short-Form video content add-ons to add reels and reel editing to your current plan.

Invoices for the next month's cycle will be sent out 10 days prior to their due date to allow time for you to successfully set yourself up for the following month. Should next month's payment not be received by the final due date, our services will be put on hold until the payment is received. Clients with Instagram plans that are on hold for the month's period who choose to reactive their plan must allow us 1-2 business days prior to resuming our services.

Yes! If we're not given any specific verbiage or instruction, we base our fillers according to the services provided in your setup questionnaire. Filler topics usually include infographics, memes, tips, quotes, etc. Filler topics can also be refined in the setup questionnaire. Any specific filler/content design requests will require at least 24 hours notice, Monday to Saturday. Last minute submissions may be requested, but will not be promised for same-day delivery

Paid ads are not included in our plans. However as we post for you, you can pick and choose which posts you’d like to boost and promote them on your own! Just a few buttons and then you’re good to go. This allows for clients to pick and choose what they’d like to promote and how much they want to spend.

STEP 1. Select & purchase the plan you'd like to start with. Once you're onboarded, we'll setup an automatic invoice via PayPal for the following months while you're using our services. STEP 2. Download our Welcome package PDF that comes with the plan that you purchased. The PDF will contain details regarding your plan, FAQs, our policies, and instructions for our easy 3-step onboarding process. STEP 3. Get onboarded with us! Follow the onboarding instructions which will lead you to: • Our Social Media Management Contract • Our Social Media Management Questionnaire • Instructions for image/video uploading STEP 4. Once all 3 onboarding steps have been complete, we'll begin our setup process which takes 1-2 weeks. Based on your questionnaire answers, we design a preview feed layout for you to approve that will compliment your brand's style and include valuable, shareable filler content to help organically drive more traffic and shares for your account. You'll receive: • A preview of your Instagram feed organized with both your content & our fillers • A link to a shared app where you'll be able to upload future content for us to post in your feed. STEP 5. Once the layout has been approved on your end and we're finished setting up on our end, the posting begins! 1 feed revision is included in the setup fee. Any additional revisions may be charged an extra fee. Your plan's month cycle officially begins on our first date of posting on your account. STEP 6. To renew your plan for the following month: The next month's invoice will be due exactly one month from the first date of posting on your Instagram account, and will be sent to you 10 days prior prior.

Absolutely! We believe in collaboration. We’ll create content drafts and share them with you for approval before going live and starting your posting cycle. This ensures that everything aligns with your vision and brand voice. If you prefer a more hands-off approach, we’re also happy to take the lead and manage content creation and posting independently as well.

We manage all major social media platforms, including Instagram, Facebook, Twitter, LinkedIn, Pinterest, and TikTok. Whether you’re looking to enhance your presence on one platform or need a comprehensive multi-platform strategy, we’ve got the expertise to help your brand shine across the digital landscape.

You can view our monthly Social Media Management policies here.